FAQ
A:Check-in time is from 15:00 and check-out time is ~11:00.
A:Cancellation fees will be charged as follows.
On the day of stay: 100% of the room charge.
The day before: 100% of the room charge.
7 days prior: 80% of room charge.
14 days prior: 50% of room charge.
※Each reservation site may have a separate cancellation policy. Please be sure to check the cancellation policy on the plan details page.
On the day of stay: 100% of the room charge.
The day before: 100% of the room charge.
7 days prior: 80% of room charge.
14 days prior: 50% of room charge.
※Each reservation site may have a separate cancellation policy. Please be sure to check the cancellation policy on the plan details page.
A:If a preschool child sleeps with an adult in the same bed, there is no charge for the child.
Children using beds only or children of school age sleeping with an adult will be charged the same room rate as an adult.
Children using beds only or children of school age sleeping with an adult will be charged the same room rate as an adult.
A:All rooms are non-smoking (including e-cigarettes).
A:Please contact Accommodation Reservations. Please note that we may not be able to meet your request depending on the availability on the day of your stay.
A:Please note that we can only accommodate one couple per day, so we may not be able to meet your request depending on availability on the day of your reservation.
A:We accept VISA, Master, JCB, and American Express credit cards. Electronic money is not accepted.
A:For more detailed information, please refer to the access map.
A:Please use coin-operated parking in the neighborhood.